Alert Creation

Overview

Create an Alert Rule involves configuring six essential sections that enable you to tailor your alert rules according to your specific requirements.

1. Basic Details include a Summary and Description.
2. Data Models to be alerted on let you choose a Data Model, specify the evaluation timeframe and create conditions based on the selected Data Model’s metrics and thresholds. You can add multiple Data Models if needed. Keep in mind that alerts are executed when all rules are true. 
3. Logic Conditions allow you to customize alert notifications. You can use metric values to determine when to send notifications, change their content, and select recipients and channels, giving you control over when, what, and to whom alerts are sent.
4. Evaluation Script provides advanced control over how your alert rules behave. You can define a list of condition blocks, each with conditions and actions, along with comparison rules. These scripts determine when alerts are generated, who receives them, and what the notifications contain, with rules executed one by one until a match is found.
5. Alert Controls help manage alert notification generation. You can schedule alert rule execution, enable or disable alarm mode to control notification timing, set up throttling for the non-alarm mode to prevent repetitive alerts, and configure when alerts should be active to avoid notifications during specific periods, such as weekends or non-business hours.
6. Alert Channels allow you to manage how notifications are delivered. You can use email, WhatsApp, SMS, Runbook Automation, Reports (sent over email), and Slack and Teams for communication. Configure recipients, groups, and message content to tailor alerts to your needs.