Providing a Single Pane of Glass Across Every Layer of Infrastructure, Application, and Transaction
vuSmartMapsTM is built to operationalize every complexity and intricacy in an observability platform, empowering organizations to eliminate blind spots, reduce operational failures, and optimize customer experience.
The platform is built on an enterprise-grade, next-gen, fault-tolerant architecture to deliver high performance for large-scale enterprises. This ensures that business leaders can align IT operations with strategic business goals, enabling faster decision-making and measurable business outcomes.
Platform Architecture with a Unique 5C Model
COLLECTION
Agnostic and heterogeneous data ingestion at scale
VuNet’s data collection capabilities are designed for scalability and adaptability, ensuring seamless integration with complex enterprise environments. vuSmartMaps™ deploys the use of various components to aid data ingestion upto 10x faster than typical APM agents. These include:
Agents: Lightweight, high-performance components deployed across infrastructure to capture granular data in real-time.
Poll: Periodic data fetching to collect key metrics from systems, ensuring comprehensive coverage.
Simulate: Synthetic data generation for testing, monitoring, and optimizing system performance.
APIs: Seamless integration with third-party tools and applications to bridge the gap between siloed systems and centralized observability.
By leveraging these methods, vuSmartMaps™ ensures that all relevant metrics, logs, traces, and events are ingested effectively, providing a solid foundation for analysis.
CORRELATION
Using Single Source of Truth To Turn Data into Actionable Insights
The vuSmartMapsTM platform uses ContextStreams and HyperScale Data Store to ensure all possible sources of data from source systems can be accommodated, and enable the delivery of rich insights and analytics.
Data correlation lies at the heart of our observability platform, enabling IT leaders to derive actionable insights from disparate data streams.
ContextStreams: Integrates related data streams to create a unified, contextualized view of operations, allowing faster root-cause analysis.
HyperScale Data Store: A robust and scalable storage architecture with:
Retention Tiers: Optimized storage to balance performance and cost.
Rollup Techniques: Consolidates granular data into actionable summaries.
Data Explorations: Enables detailed investigations into operational patterns.
Alert Engine: Proactive alerting powered by contextual correlations, helping identify and resolve issues before they escalate.
AI/LLM/ML Models: Machine learning models drive predictive analytics, anomaly detection, and business insights for operational excellence.
These components work together to provide a seamless flow of information from raw data to meaningful insights.
CONTEXTUALISATION
Powering data for impactful, correlated insights
CONSUMPTION
Deliver Impact From Insights Where You Need Them
The platform’s data consumption capabilities ensure stakeholders have access to the right insights at the right time.
Smart storyboards
The platform delivers intelligent insights with narration instantly through smart storyboards, which are available as pre-defined templates. It is also customisable with readily available and configurable widgets, making it extremely simple to create your own story boards.
Programmable alerts
The alert engine is a complex event processing engine that works on indexed data and programmable rules to create intelligent alerts in real- time. It delivers dynamic threshold-based alerts, Additionally, you can program your alerts, combine multiple conditions to create compound alerts and reduce noise and alert fatigue by shifting focus on the important issues. The platform also provides automation insights that use metric-based trend analysis and Natural Language generation to provide a narrative to technical alerts, helping in better resolution of issues.
Scheduled reports
The real-time reports can be customised for different personas to bring in relevant information and reduce noise. Scheduled runs can be executed from data polling to creating scheduled reports such as daily, weekly and quarterly reports.
Auto remediation
Through seamless integrations into ITSM ticketing systems or remediation frameworks, the platform can trigger automation scripts to execute the resolutions based on anomalies, correlated events, variation in the KPIs and automated insights.
AI-Powered Chat
AI-driven conversational analytics that empower stakeholders to query and retrieve insights effortlessly.
CONTROL CENTER
Unified Management for Seamless Operations
The Control Center is the central hub for managing the platform’s operational components, ensuring optimal performance and user control.
License and User Management: Simplifies compliance, access control, and user roles.
Agent Management: Provides centralized control for agent deployment, updates, and performance monitoring.
vuLauncher: Automates configuration and deployment tasks, reducing manual overhead.
vuSiteManager: Ensures site-wide consistency, enabling standardized deployments and configurations.
With these tools, the platform offers unparalleled operational efficiency and management simplicity.
